Responsible use of our services.
This policy outlines how Janhost services may and may not be used to ensure a safe and reliable experience for all customers.
Purpose
This Acceptable Use Policy (AUP) governs the use of all Janhost services, including web hosting, email, domains, and managed services. All customers must comply with this policy.
Prohibited activities
You may not use Janhost services for:
Illegal content and activities
- Hosting or distributing illegal content
- Violating intellectual property rights
- Fraud, phishing, or identity theft
- Any activity that violates applicable laws
Harmful content
- Malware, viruses, or malicious code
- Content promoting violence or hate
- Child exploitation material
- Harassment or threats
Network abuse
- Spam or unsolicited bulk email
- DDoS attacks or network disruption
- Unauthorized access to systems
- Port scanning or security probing
- Excessive resource consumption affecting other customers
Email abuse
- Sending unsolicited commercial email
- Email harvesting or list purchasing
- Forging email headers or sender information
- Operating open mail relays
Resource usage
Customers must use server resources responsibly. Excessive usage that impacts other customers or system stability may result in account restrictions.
Examples of excessive usage include:
- Running resource-intensive scripts continuously
- Excessive database queries
- Bandwidth abuse
- Cryptocurrency mining
Security requirements
Customers are responsible for:
- Keeping software and applications updated
- Using strong, unique passwords
- Securing administrative access
- Promptly addressing security vulnerabilities
Enforcement
Janhost reserves the right to take action against accounts that violate this policy, including:
- Issuing warnings
- Suspending services
- Terminating accounts
- Reporting violations to law enforcement
We may take immediate action without notice for severe violations that threaten system integrity or other customers.
Reporting violations
If you become aware of any violations of this policy, please report them to our abuse team immediately.
Contact us
Questions about this Acceptable Use Policy can be sent to:
Last updated: January 2025